Send Invoices behind Claims to Home Banking
Introduction
It is possible to send invoices that are behind claims in the form of PDF documents for publication in home banking of the relevant customers.
For this to be possible, you must ensure the following:
- BankDocs, a Rue de Net add-on on top of the Banking Module, must be set up.
- You must contact your bank to activate PDF invoice submissions for all ID numbers to be used for submissions. The bank will then pass this request on to the Banking Center (RB), which maintains the system that handles document publication in home banking.
- Bank accounts in BC that are used for this purpose must be linked to bank service setup of Arion, Íslandsbanki, Landsbanki or Kvika (i.e. be of type "arion", "isb", "li" or "kvika"), and set up with an ID number that was used in the above application.
When invoices are sent for a particular claim bundle, as when claim operations are performed, we use the bank account taken from the Collector field in the claim bundle. To open the Banking Module Setup for a bank account, click on the Related > Banking Module Setup action on the bank account card.
Then the RdN Bank Account page opens, where you can see the ID Number and Bank Service Setup fields that must be set up correctly. Applications must be requested for the ID number specified in the ID Number field and it will then be used as the ID number of the sender of the electronic documents.
When the list behind Bank Service Setup is opened, a page opens as shown in the image below, where Type must be "arion", "isb", "li" or "kvika".
Send Invoices Automatically with Operations
Under Automation > Claim Invoices to Bank on the Settings - RdN Claims page, you can find settings related to this function.
Here you can check the Send Invoices with Claims field and then invoices behind claims will be sent to the bank at the same time as they are created in the bank during the execution of claim operations. If errors occur, they are caught to prevent disruption to the claim operations, but information about the errors is stored in a special action history instead.
If Download Sent Invoices is checked, the zip file that was sent to the bank and contained the invoices will also be downloaded to the user's computer.
Maximum Number in Compressed File is used to split the invoices to be sent into zip files to batch submission attempts. The default value is 50 if nothing is entered in this field.
Finally, you can open the action history of the submission attempts here (see more below).
Send Invoices with an Action on the Claim Bundle Card
You can send invoices behind claims manually with a specially created action on the claim bundle card: Send Invoices to Bank.
In the image below you can see the action, but you can also see the All Invoices Sent to Bank field. It indicates whether all invoices were successfully sent by indicating whether an action history line marked as "Success" exists for all invoices in the bundle. If you click on the value in this field, the action history for this bundle opens.
Finally, you can see the collector, which is the bank account that must be set up correctly for this to work.
Action History for Claim Invoices to Bank and Document Status
Information about attempts to send claim invoices to home banking can be found on the RdN Action History Claim Invoices to Bank page. As mentioned above, it is accessible on the claim bundle card through the value in the All Invoices Sent to Bank field or through Open Invoice to Bank Log... under Automation > Claim Invoices to Bank on the Settings - RdN Claims page.
For each submission attempt, you can see the status of the attempt (whether all invoices were sent correctly, some or none) and a breakdown of the claim invoices in the attempt.
If you click on the ID of the attempt, the card for that attempt will open.
Various actions are available on the pages. For example, you can retry an attempt for invoices in error, either all in error in the attempt or selected in error through Claim Invoices in Attempt. This will create a new action history entry for the new attempt.
For a detailed description of individual fields and actions, see here
Disclaimer regarding document status
Please note that if a document is marked as sent, it does not necessarily mean that it has reached home banking but only that it was successfully sent to the web service middleware of the relevant bank.
The bank then has to send the documents on to the Banking Center (RB) which will further process them with its own error checking.
If the documents reach all the way to the RB publication system, the person registered for their posts receives confirmation and a breakdown of the documents read. Updated documents are those documents that have been read more than once if any. If an invoice has previously been sent to the recipient, it will be overwritten instead of appearing twice in the recipient's home banking.
Disable Functionality for Individual Customers
You can disable this functionality for individual customers with the Skip Claim Invoices to Bank field under General on the customer card. That field will be taken into account further down on the claim for the customer specified in the claim field Inv. is posted to customer.