Action Suggestions on Claim Batch

The action suggests actions for specific claims.

If the customer ledger entry on which a claim is based has changed, the system suggests a change to the claim.

Examples are:

• A change in the remaining amount of the claim due to partial application of the customer ledger entry (for example, an incoming payment). The system suggests the Update action.
• The remaining amount of the claim has become 0, so the claim must be cancelled (a transfer of the full claim amount or a credit memo applied against an invoice). The system suggests the Cancel action.

If the system suggests an action on a claim that is in the bank, its status changes to "Unsent" until the user performs the actions.